Ordering and Delivery Information
All Robin and Wren jewellery is hand made and pieces are either one-of-a-kind or very limited edition. Consequently, there is usually only one of each item listed as in stock at any one time and available for immediate despatch.
If you would like to order more than one of a design order, or order items listed as "out of stock" or even request a more personalised item, then just send me an email outlining what it is you'd like and I'll be in touch to let you know what I can do and the timescale involved. When requesting such items, please be aware that it does take a number of days to make any piece, varying upon the type of piece and the complexity of design.
All deliveries are by a signed-for service.
Standard delivery is through Hermes and is usually within 5 working days. Express delivery is also available (Royal Mail Tracked 24) which delivers next day for orders placed before 2:30pm.
COVID-19 statement: During to the current pandemic, express delivery cannot always be guaranteed as couriers are experiencing increased demand combined with increased staff absences. Therefore, please allow extra time for delivery if possible.