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Ordering and Delivery Information

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Ordering

All Robin and Wren jewellery is hand made and pieces are either one-of-a-kind or very limited edition.  Consequently, there is usually only one of each item listed as in stock at any one time and available for immediate despatch.

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If you would like to order more than one  of a design order, or order items listed as "out of stock" or even request a more personalised item, then just send me an email outlining what it is you'd like and I'll be in touch to let you know what I can do and the timescale involved.  When requesting such items, please be aware that it does take a number of days to make any piece, varying upon the type of piece and the complexity of design.

 

Delivery

All deliveries are by a signed-for service.  

 

Standard delivery* (Royal Mail Tracked48) is usually within 5 working days.  

Express delivery* (Royal Mail First Class Tracked24) is also available. 

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*Please note: Once an item has been posted, you will be notified and thereafter it is no longer in our control.  If any delay occurs after that point, it would be due to the courier, not Robin & Wren Jewellery.   Of course, if after the courier's expected date you do not have the item, please contact us so that we can address the problem. Thank you

 

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