COVID-19 statement: 

*Please be aware that:

  • under the current conditions of the pandemic, it is highly likely that delivery times will be longer than usual and Royal Mail are asking customers to wait 14 days before declaring an item as not delivered.  

 

  • Once an item has been posted, you will be notified and thereafter it is no longer in our control.  If any delay occurs after that point, it would be due to the courier, not Robin & Wren Jewellery.    

 

Of course, if at that point you do not have the item please contact us so that we can address the problem.  Thank you for your understanding.

Ann 

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