COVID-19 statement: 

*Please be aware that:

  • Once an item has been posted, you will be notified and thereafter it is no longer in our control.  If any delay occurs after that point, it would be due to the courier, not Robin & Wren Jewellery.    

  • depending upon the current situation of the COVID-19 pandemic and its impact upon postal workers, delivery times might be longer than usual. At such times, the Royal Mail request that customers are understanding and accept that they should wait 14 days before declaring an item as not delivered.  

 

Of course, if at that point you do not have the item please contact us so that we can address the problem.  

 

Thank you for your understanding.

Ann

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